bd101's Privacy Policy
bd101's complete and transparent policy on how your personal information is collected, stored, and protected is described here.
Introduction & Scope
Welcome to the bd101 platform. This Privacy Policy ("Policy") explains how bd101 ("we", "our") collects, uses, stores, and discloses your personal information ("information"). This Policy applies to our website bd101.lat and all related services.
By using our platform, you are considered to have accepted the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.
bd101 is committed to creating a safe, transparent, and trustworthy online gaming environment for players in Bangladesh. Protecting the privacy of your personal information is our highest priority.
Important: If this Policy changes, we will update it on the website and notify you of the effective date. For significant changes, a notification will be sent to your registered email.
What Information Is Collected
bd101 collects information in two main ways — directly from you and automatically from your device and browsing activity.
2.1 Information You Provide
- Full name, date of birth, and nationality
- Email address and mobile number
- Password (stored in encrypted form)
- Identity verification documents (when required)
- Financial information related to deposits and withdrawals (bKash, Nagad, Rocket account numbers)
- Records of communication with the support team
2.2 Automatically Collected Information
- IP address and device identifier
- Browser type, version, and operating system
- Website access times, pages visited, and navigation paths
- Information collected from cookies and similar tracking technologies
- Login duration and gaming activity logs
We never store your full identity document number or complete bank card details. Financial transaction information is kept securely, retaining only the minimum necessary portion.
How Information Is Used
Your information is used only for the following purposes:
Account Management
To handle registration, verification, login, and account security.
Financial Transaction Processing
To securely complete deposits and withdrawals via bKash, Nagad, and Rocket.
Customer Support
To resolve your issues promptly via live chat and email.
Fraud Prevention
To detect unusual activity and keep the platform and players secure.
Responsible Gaming
To monitor gaming behavior and provide timely assistance and alerts.
Service Improvement
To analyze user experience and make the platform more useful.
Sharing Information with Third Parties
bd101 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted technology partners for payment processing, technology infrastructure, and security services. These partners are given access only to the information necessary to perform their specific tasks and are bound by strict confidentiality agreements.
4.2 Legal Obligations
We may be legally required to disclose information in response to a court order, government investigation, or applicable law. In such cases, we will provide only the minimum information necessary to meet the legal requirement.
4.3 Fraud and Security Protection
Information may be shared with relevant authorities as needed to ensure platform security and protect the interests of other users.
None of our partners or third parties may send you direct marketing communications without your consent. bd101 never sells your personal profile to advertisers.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the bd101 website. Cookies are small text files stored in your browser that help improve the quality of our service.
5.1 Cookies We Use
- Essential Cookies: Necessary for maintaining login sessions and ensuring security.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Collect anonymous data to understand site usage patterns.
5.2 Cookie Controls
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some key features of the platform to not work properly.
Data Security Measures
bd101 applies industry-standard technical and administrative measures to protect your information. Our security framework is as follows:
All data transmissions are encrypted with 256-bit SSL technology.
Advanced network security layers to prevent unauthorized access.
Additional identity verification is required for suspicious logins.
Regular system checks are conducted to identify security vulnerabilities.
We acknowledge that 100% security on the internet cannot be guaranteed. However, bd101 is always committed to providing the highest level of protection. If you have any security-related concerns, please contact us immediately.
Data Retention Period
We retain your personal information only for as long as necessary to provide our services or to comply with legal obligations.
- Information for active accounts is retained for as long as the account remains open.
- Even after an account is closed, legal and financial records are kept for a defined period in accordance with regulatory requirements.
- Once the retention period ends, information is securely deleted or anonymized.
- In the event of an ongoing legal dispute or investigation, relevant information is retained until the matter is resolved.
Your Rights
You have the following rights regarding your personal information:
- Access: The right to request what information we hold about you.
- Right to Correction: The right to request correction of inaccurate or incomplete information in your account.
- Deletion Request: The right to request deletion of your information in certain circumstances — though this may not be possible where legal obligations apply.
- Objection to Processing: The right to object to the processing of your information for specific purposes.
- Portability: The right to receive your information in a structured, commonly used format.
- Marketing Opt-Out: The right to unsubscribe from marketing communications at any time.
To exercise any of the above rights, contact us at [email protected]. We will respond to your request as quickly as possible.
Protection of Minors
bd101 is for users aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at the time of registration, and if there is any suspicion of a user being a minor, the account is suspended immediately.
If a parent or guardian believes their minor child has registered on our platform, please contact us immediately at [email protected]. We will act promptly and delete the relevant information.
Policy Changes & Updates
bd101 may update this Privacy Policy as needed. When changes occur, we will:
- Publish the updated policy on the website and state the effective date.
- Send a notification to your registered email for significant changes.
- Continued use of the platform after changes will be considered acceptance of the updated policy.
We recommend checking this page regularly to stay informed of important changes.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team. We provide support in both Bengali and English, 24/7.
Privacy Contact
Email: [email protected]
Live Chat: Instant support is available from any page on the site
Support languages: Bengali and English — available 24/7
bd101 is committed to always being transparent about the protection of your information. You are welcome to also read our Responsible Gaming Policy and Terms and Conditions.